The Helpline
Analysis
The Helpline is a registered charity in England and Wales, based in Salford. It was registered in May 2023, 3 years ago. Its declared purposes cover disability, which this site groups under disability. Legally it is a charitable incorporated organisation (CIO). It says it provides services and provides advocacy/advice/information.
In the financial year ending December 2025, The Helpline reported income of £165k and spending of £359k, spending 218% of what it took in. Across the 3 years on record, from December 2023 to December 2025, income fell from £201k to £165k (-18%), an average of -9.5% a year. The sharpest change came in the year to December 2024, when income rose by 205%. Over the whole period it spent 98% of the income it received.
Among 12,871 England and Wales charities whose main cause is disability and that reported income, The Helpline sits at the 74th percentile: it is larger than about 74% of them. Against every charity in England and Wales with reported income it ranks in the 78th percentile. Charities of a similar size with the same main cause include Wight Community Access Ltd (£164k), Ailsa's Aim (£165k) and Hereford Baptist Church (£164k).
Income and spending
Where the income comes from
- Other 100%
In the charity's own words
TO PROMOTE AND PROTECT THE MENTAL HEALTH OF INDIVIDUALS, PARTICULARLY BUT NOTEXCLUSIVELY OF THE ORTHODOX JEWISH FAITH, THROUGH A) PROVIDING A CONFIDENTIALHELPLINE SERVICE TO SUPPORT PERSONS WHO ARE EXPERIENCING FEELINGS OF DISTRESS ORDESPAIR B) RAISING AWARENESS AND PROVIDING INFORMATION ABOUT MENTAL HEALTHCONDITIONS AND HOW TO MAINTAIN GOOD MENTAL HEALTH. C) OTHER ACTIVITIES THATPROMOTE
Similar-sized charities, same cause
| Charity | Location | Income |
|---|---|---|
| Wight Community Access Ltd | Isle of Wight | £164k |
| Ailsa's Aim | Buckinghamshire | £165k |
| Hereford Baptist Church | Hereford | £164k |
| Ms Centre Dorset | Dorset | £165k |