The Furniture Helpline
Analysis
The Furniture Helpline is a registered charity in England and Wales, based in Liphook. It was registered in February 2009, 17 years ago. Its declared purposes cover education/training, the prevention or relief of poverty, environment/conservation/heritage and economic/community development/employment, which this site groups under poverty relief. Legally it is a charitable company (Companies House number 06751264). It says it provides services.
In the financial year ending March 2025, The Furniture Helpline reported income of £229k and spending of £199k, spending 87% of its income. Across the 5 years on record, from March 2021 to March 2025, income fell from £278k to £229k (-18%), an average of -4.7% a year. The sharpest change came in the year to March 2022, when income dropped by 39%. Over the whole period it spent 88% of the income it received.
Among 15,276 England and Wales charities whose main cause is poverty relief and that reported income, The Furniture Helpline sits at the 78th percentile: it is larger than about 78% of them. Against every charity in England and Wales with reported income it ranks in the 83rd percentile. Charities of a similar size with the same main cause include Kensal Green Under Fives Group (£229k), El Shaddai Charitable Trust Limited (£229k) and King's Lynn General Charities (£229k).
Income and spending
Where the income comes from
- Other 100%
In the charity's own words
Furniture Helpline is a community reuse charity. We collect good quality donated furniture, household and white goods and provide them free or at low cost to people in need, on low incomes, in crisis and the general public.Wherever possible we repair, refurbish and recycle. FHL welcomes people to join the team and offers active, interesting and skilled work for volunteers and trainees.
Similar-sized charities, same cause
| Charity | Location | Income |
|---|---|---|
| Kensal Green Under Fives Group | London | £229k |
| El Shaddai Charitable Trust Limited | Middlesex | £229k |
| King's Lynn General Charities | Cambridgeshire | £229k |
| Tiferet Eyal | London | £229k |