Citizens Advice East Suffolk
Analysis
Citizens Advice East Suffolk is a registered charity in England and Wales, based in Suffolk. It was registered in July 2006, 20 years ago. Its declared purposes cover disability and the prevention or relief of poverty, which this site groups under disability. Legally it is a charitable company (Companies House number 05866861). It says it provides advocacy/advice/information.
In the financial year ending March 2025, Citizens Advice East Suffolk reported income of £1.2m and spending of £1.1m, spending 98% of its income. Across the 5 years on record, from March 2021 to March 2025, income grew from £558k to £1.2m (+109%), an average of +20% a year. The sharpest change came in the year to March 2023, when income rose by 46%. Over the whole period it spent 98% of the income it received.
Among 12,871 England and Wales charities whose main cause is disability and that reported income, Citizens Advice East Suffolk sits at the 93rd percentile: it is larger than about 93% of them. Against every charity in England and Wales with reported income it ranks in the 94th percentile. Charities of a similar size with the same main cause include Save One Life (£1.2m), Hammersmith and Fulham Mencap (£1.2m) and Centre 81 Limited (£1.2m).
In its latest detailed accounts, income came from charitable activities 60%, donations and legacies 37% and investments 3.1%. Charitable activities took 100% of spending and raising funds 0.0%. Reserves of £615k would cover about 6 months of spending at that rate. It employed 35 people.
Income and spending
Where the income comes from
- Donations 37%
- Charitable activities 60%
- Investments 3.1%
In the charity's own words
Provides advice, information and representations to members of the public on a range of legal matters, including debt, welfare benefits, housing, employment, consumer, education, health, immigration and nationality, family and relationships, to the public across East Suffolk, face-to-face (from 5 permanent offices and multiple outreaches), and by telephone and e-mail.
Similar-sized charities, same cause
| Charity | Location | Income |
|---|---|---|
| Save One Life | London | £1.2m |
| Hammersmith and Fulham Mencap | London | £1.2m |
| Centre 81 Limited | Great Yarmouth | £1.2m |
| Sacar | Bradford | £1.2m |