Citizens Advice Shropshire
Analysis
Citizens Advice Shropshire is a registered charity in England and Wales, based in Shrewsbury. It was registered in February 2001, 25 years ago. Its declared purposes cover the prevention or relief of poverty, which this site groups under poverty relief. Legally it is a charitable company (Companies House number 04099352). It says it provides advocacy/advice/information.
In the financial year ending March 2025, Citizens Advice Shropshire reported income of £1.2m and spending of £1.3m, spending 102% of its income. Across the 5 years on record, from March 2021 to March 2025, income fell from £1.7m to £1.2m (-28%), an average of -7.8% a year. The sharpest change came in the year to March 2024, when income dropped by 40%. Over the whole period it spent 101% of the income it received.
Among 15,276 England and Wales charities whose main cause is poverty relief and that reported income, Citizens Advice Shropshire sits at the 94th percentile: it is larger than about 94% of them. Against every charity in England and Wales with reported income it ranks in the 95th percentile. Charities of a similar size with the same main cause include Angel Welfare and Education Trust (£1.2m), The Almshouse Association (£1.2m) and Viva Network (£1.2m).
In its latest detailed accounts, income came from charitable activities 95%, donations and legacies 2.7% and investments 2.0%. Charitable activities took 99% of spending and raising funds 0.6%. Reserves of £321k would cover about 3 months of spending at that rate. It employed 41 people.
Data notes from the register: Spending has exceeded income in each of the last three reported years, so the charity has been drawing on reserves or other funds.
Income and spending
Where the income comes from
- Donations 2.7%
- Charitable activities 95%
- Investments 2.0%
In the charity's own words
Citizens Advice Shropshire offers free, confidential, independent, and impartial information, advice and casework services for residents of Shropshire and environs.
Similar-sized charities, same cause
| Charity | Location | Income |
|---|---|---|
| Angel Welfare and Education Trust | Preston | £1.2m |
| The Almshouse Association | Windsor | £1.2m |
| Viva Network | Oxford | £1.2m |
| Dawliffe Hall Educational Foundation | London | £1.2m |