Consumer Satisfaction Team Inc

Analysis

Consumer Satisfaction Team Inc is a registered charity in United States, based in Philadelphia, PA. It received its IRS tax-exemption ruling in February 1992, 34 years ago. Its declared purposes cover mental health and crisis intervention, which this site groups under health and saving lives. The IRS classifies it as a publicly supported organisation (donations from the general public) under section 501(c)(3), and contributions to it are listed as tax-deductible.

In the financial year ending June 2024, Consumer Satisfaction Team Inc reported income of $3.8m and spending of $3.9m, spending 102% of its income. Across the 5 years on record, from June 2020 to June 2024, income grew from $3.6m to $3.8m (+5.4%), an average of +1.3% a year. Over the whole period it spent 101% of the income it received.

Among 40,470 United States charities whose main cause is health and saving lives and that reported income, Consumer Satisfaction Team Inc sits at the 77th percentile: it is larger than about 77% of them. Against every charity in United States with reported income it ranks in the 90th percentile, and in the 89th percentile within PA. Charities of a similar size with the same main cause include North Area Volunteer Ambulance Corps Inc ($3.8m), Upmc ($3.8m) and Karens Helping Hands ($3.8m).

On its Form 990 for the period ending June 2024, revenue came from contributions and grants 0.1% and program service revenue 100% of the total. Compensation of current officers, directors and key employees was $134k (3.5% of expenses). Other salaries and wages came to $1.9m. At year end it held assets of $1.2m against liabilities of $243k, net assets of $958k. It reported 37 employees.

Data notes from the register: Spending has exceeded income in each of the last three reported years, so the charity has been drawing on reserves or other funds.