Norfolk Citizens Advice
Analysis
Norfolk Citizens Advice is a registered charity in England and Wales, based in Norwich. It was registered in September 1998, 28 years ago. Its declared purposes cover general charitable purposes and education/training, which this site groups under education and training. Legally it is a charitable company (Companies House number 03617412). It says it provides advocacy/advice/information.
In the financial year ending March 2025, Norfolk Citizens Advice reported income of £1.9m and spending of £2.0m, spending 102% of its income. Across the 5 years on record, from March 2021 to March 2025, income fell from £2.0m to £1.9m (-2.9%), an average of -0.7% a year. The sharpest change came in the year to March 2025, when income dropped by 16%. Over the whole period it spent 97% of the income it received.
Among 21,402 England and Wales charities whose main cause is education and training and that reported income, Norfolk Citizens Advice sits at the 95th percentile: it is larger than about 95% of them. Against every charity in England and Wales with reported income it ranks in the 96th percentile. Charities of a similar size with the same main cause include Queen Mary, University of London Foundation (£1.9m), Schools and Teachers Innovating for Results (£1.9m) and Royal Institution of Naval Architects (£1.9m).
In its latest detailed accounts, income came from charitable activities 96%, trading 1.8% and donations and legacies 1.2%. Charitable activities took 99% of spending and raising funds 0.0%. Reserves of £900k would cover about 5 months of spending at that rate. It employed 47 people.
Income and spending
Where the income comes from
- Donations 1.2%
- Charitable activities 96%
- Trading 1.8%
- Investments 0.9%
- Other 0.4%
In the charity's own words
The Citizens Advice service aims to: Provide the advice people need for the problems they face Improve the policies and practices that affect peoples livesOur free, independent, confidential and impartial advice and information services are available to all residents of Norfolk regardless of race, gender, disability, sexuality or nationality.
Similar-sized charities, same cause
| Charity | Location | Income |
|---|---|---|
| Queen Mary, University of London Foundation | London | £1.9m |
| Schools and Teachers Innovating for Results | London | £1.9m |
| Royal Institution of Naval Architects | London | £1.9m |
| The Royal Northern College of Music Awards Fund | Manchester | £1.9m |